We expect our patients to be on time for all appointments that they book with us, and cancel in advance any appointment that they cannot attend. We will send a warning text to the patient if he/she misses two appointments without informing us. If a patient misses more than two appointments without informing us in advance, the practice has the right to remove that patient from the practice list. Additionally, if a patient arrives late for an appointment, he/she may be asked to rebook for another time.
If you have received a text regarding a missed appointment, please follow the appropriate link below for further information: